Privacy Policy
Last updated: March 11, 2026
1. Introduction
Glafix Web Services ("Glafix," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (glafix.com) or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and business name that you provide when filling out our contact form, requesting a demo, or communicating with us.
- Business Information: Details about your business type, current website, and service requirements that you share with us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information collected through cookies and similar technologies.
- Communication Data: Records of correspondence when you contact us via email, WhatsApp, or our website chat.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Build and deliver your demo website and final website
- Process payments and manage your account
- Send you updates related to your website and our services
- Improve our website and services
- Comply with legal obligations
4. Third-Party Services
We use trusted third-party services to operate our business:
- Web3Forms: To process contact form submissions
- Firebase / Google Cloud: To host websites we build for clients
- OpenAI: To power our AI chat assistant on the website
- Payment processors: To handle billing securely
These services may process your data in accordance with their own privacy policies. We do not sell your personal information to any third party.
5. AI Chat Assistant
Our website features an AI-powered chat assistant. Conversations with the assistant may be processed by OpenAI to generate responses. We do not use chat conversations for training purposes. Information you provide in chat (such as your name, email, and business details) may be collected to follow up on your inquiry.
6. Cookies
We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you cancel your services with us, we will delete your personal data within 90 days unless we are required to retain it for legal purposes.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at hello@glafix.com.
10. International Data Transfers
Glafix serves clients worldwide. Your data may be processed in the United States or other countries where our team operates. By using our services, you consent to the transfer of your information to these locations, where data protection laws may differ from your country of residence.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a new "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@glafix.com
- WhatsApp / Text: +1 (681) 677-2908
- Website: glafix.com/contact